Hotel was lovely. disappointed with the room. sea view room does not necessarily mean sea view - my room looked at the courtyard. very disappointing
7,7
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8,7
Excellent
from 49 reviews
About Zanzibar Serena Hotel
Located in Zanzibar Town, Zanzibar Serena Hotel is within a 15-minute drive of Zanzibar International Airport and provides an outdoor pool and a private beach. It offers 5-star accommodation with air-conditioned rooms.
This charming hotel provides a kids club, an express check-in and check-out feature and a kids pool. It has child-minding services, a currency exchange and a reception that is available 24/7.
Zanzibar Serena Hotel provides traditional rooms equipped with a telephone and a mini bar, plus all the essentials to ensure a comfortable stay. There are also a number of rooms especially for families.
Those staying at Zanzibar Serena Hotel can sit down to a unique dining experience at the in-house restaurant, suitably located for those who want to stay close when looking for a bite to eat. A choice of dining options are also available nearby.
The position of Zanzibar Serena Hotel permits easy access to multiple places of interest on foot. The helpful staff at the tour desk are available to book tours and sightseeing trips in Zanzibar Town.
Excellent 8,7
49 guest reviews
Hotel Features
Activities
Fishing, Game room, Canoeing, Cycling, Diving, Snorkelling, Evening entertainment, Cooking classes, Horse riding, Water sport facilities (on site), Windsurfing, Massage, Library
Policy
Pets not allowed
Services
Business centre, Car hire, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Special diet menus (on request), Contactless check-in/check-out, Tour desk, Face masks for guests available, Spa, 24-hour security, Airport shuttle (surcharge), Babysitting/child care services (surcharge), Shuttle service (additional charge)
General
Wine glasses, Electric kettle, Family rooms, Fan, Fire extinguisher, Gift shop, Laundry facilities, Ironing service, Flat-screen TV, Packed lunches, Shoeshine, Garden view, Shops (on site), Room service, Smoke alarms, Heating, Physical distancing in dining areas, Physical distancing rules, Infinity pool, Property is cleaned by professional cleaning companies, Process in place to check health of guests, Child pool, Outdoor pool, CCTV in common areas, Kids meals, CCTV outside property, No smoking, Restaurant, Bar/Lounge, Hand sanitiser in guest accommodation and key areas, Express check out, Hairdryer, Lockers, Screens or physical barriers placed between staff and guests in appropriate areas, Cable or satellite TV, Mosquito net, Use of cleaning chemicals that are effective against coronavirus, Air-conditioned, Newspapers, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitised, Delivered food is securely covered, Trouser press, Food can be delivered to guest accommodation, Complimentary breakfast, Guests can opt-out of accommodation cleaning service, Free parking, Pool towels, Staff follow all safety protocols as directed by local authorities, Pool view, Pool with a view, Coffee shop, Private beach, Bathrobe, Private bathroom, Garden, 24-hour front desk, Designated smoking area, Storage available, Private parking, Terrace/Patio, Disabled access, Beach towels, Towels, Safety deposit box, Grill, Sea view, Seating area, Minibar, Shampoo, Shared lounge/TV area, Shower, Iron and ironing board, Shower cap, First-aid kit, Snack bar, Balcony, Bathtub, Body soap, Bottle of water, Breakfast in the room, Tea/coffee maker, Telephone, Toilet, Toilet paper, Safe, Cleaning products, Dustbins, TV, Conditioner, Desk, VIP room facilities, Wardrobe or closet
Internet
Wi-Fi available in all areas, Internet, Free Wi-Fi
Check-in
From 02:00 PM
Check-out
Prior to 11:00 AM
Zanzibar Serena Hotel reviews
Zanzibar Serena Hotel
8,7
Excellent
from 49 reviews
Rating summary
-
Cleanliness
9.2
-
Comfort
8.8
-
Location
9.4
-
Services
8.4
-
Staff
9.4
-
Value for money
7.3
Recent reviews of Zanzibar Serena Hotel
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Susan
Solo travellers
Jan 2018
Verified StayNice hotel with a disappointing room
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