Excellent arrival. The room had a wonderful writing desk with a view of historic London. I was in London for pleasure but had to work both days from my room. The staff was very good, and the hotel has a very British Library, business center. Fabulous! Coffee, snacks, fruit, etc. It was a pleasure to use this quiet retreat. I was 100% satisfied with my stay. I enjoyed one spectaular breakfast in the hotel. One evening I wanted to open a bottle of wine and the bar tender did it for me. I will return to this lovely retreat. Hotel staff where very helpful with any requests that we had. All in all hotel was excellent value for money and both my wife and I highly recommended this hotel.