everything was great.
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The award-winning Atlantis The Palm is set on the crescent of Palm Island, and offers 5-star luxury, including over a kilometre of private beaches and 2 outdoor pools with impressive views of Dubai's cityscape. Home to Aquaventure Waterpark, it also provides fun for all the family with water slides, a shark safari and a chance to meet the marine mammals at Dolphin Bay and Sea Lions Point.
This iconic resort has free Wi-Fi throughout, and features a state-of-the-art fitness centre with 360 degree panoramic views of the beach and Royal Pool. For those looking to unwind, the ShuiQi Spa offers a range of treatments and remedial spa services. There is also a tennis court, and boat cruises or helicopter tours can be arranged on request.
Decked out in an elegant Arabian-inspired décor, each room features a private balcony that showcases spectacular views of the gulf or Palm Island. All are air conditioned and feature an in-room safe, a seating area and a mini bar.
With 23 on-site dining establishments, Atlantis The Palm is a culinary destination featuring award-winning restaurants from world-class chefs, such as Gordon Ramsay's Bread Street Kitchen & Bar. Illy Caffè and Ossiano offer unique dining experiences, with ceiling-to-floor views of the underground aquarium, Ambassador Lagoon. The award-winning Nobu serves legendary Japanese cuisine infused with South American influences, and also offers alfresco dining in the zen garden area.
Atlantis The Palm features an array of high-end boutiques, and is just a 25-minute drive from Dubai Mall and the famous Burj Khalifa. The helpful staff at the tour desk are available to book tours and sightseeing trips in Dubai.
Fishing, Game room, Golf, Scuba diving, Snorkelling, Board games/puzzles, Books, DVDs, music for children, Diving, Evening entertainment, Fitness centre, Horse riding, Indoor play area, Kids' club, Kids' outdoor play equipment, Pay-per-view channels, Table tennis, Playground, Water park, Water sport facilities (on site), Windsurfing, Outdoor tennis, Massage, Shopping
Pets not allowed
Babysitting or child care, Barber/hair stylist, Business centre, Car hire, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Multi-lingual staff, Photocopier service, Contactless check-in/check-out, Face masks for guests available, Spa, Beauty salon, 24-hour security, Conference rooms, Airport shuttle, Wake-up service, Daily housekeeping, Fax/photocopying, Entertainment staff, Grocery deliveries, Mini-market on site, Special diet menus (on request), Tour desk, Wedding services, Ticket service
ATM on-site, Electric kettle, Entire unit wheelchair accessible, Executive lounge access, Family rooms, Cribs available, Feather pillow, Fire extinguisher, Gift shop, Laundry facilities, Flat-screen TV, Free toiletries, Fruits, Heated pool, Room service, Smoke alarms, Hypoallergenic, Hypoallergenic pillow, Physical distancing in dining areas, Physical distancing rules, Infinity pool, Property is cleaned by professional cleaning companies, Process in place to check health of guests, Hot tub, Interconnected room(s) available, Child pool, Outdoor pool, Key card access, CCTV in common areas, Kids meals, CCTV outside property, No smoking, Kid-friendly buffet, Restaurant, Bar/Lounge, Hand sanitiser in guest accommodation and key areas, Laptop safe, Express check out, Hairdryer, Screens or physical barriers placed between staff and guests in appropriate areas, Cable or satellite TV, Use of cleaning chemicals that are effective against coronavirus, Air-conditioned, Newspapers, Air purifiers, Non-feather pillow, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Outdoor dining area, All plates, cutlery, glasses and other tableware have been sanitised, Outdoor furniture, Trouser press, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Pool towels, Staff follow all safety protocols as directed by local authorities, Pool view, Pool with a view, Coffee shop, Private bathroom, Private check-in/check-out, 24-hour front desk, Private entrance, Private parking, Radio, Safety deposit box, Sea view, Seating area, Shampoo, Jacuzzi, Shower, Shower cap, Slippers, Snack bar, Socket near the bed, Sofa, Sofa bed, Soundproofing, Tea/coffee maker, Telephone, Tile/marble floor, Toilet, Toilet paper, Toilet with grab rails, Safe, Sauna, Toothbrush, Dustbins, Tumble dryer, TV, Upper floors accessible by lift, VIP room facilities, Walk-in shower, Wardrobe or closet, Water slide, Wine glasses, Ironing service, Shoeshine, Shops (on site), Free parking, Private beach, Bathrobe, Garden, Kitchen, Designated smoking area, Steam room, Storage available, Free valet parking, Spa and wellness centre, Terrace/Patio, Disabled access, Beach towels, Linens, Towels, Grill, Lift, Minibar, Pool bar, Dishwasher, Iron and ironing board, Accessible by lift, Adapted bath, Adapter, First-aid kit, Additional toilet, Alarm clock, Baby safety gates, Balcony, Bathtub, Bidet, Body soap, Bottle of water, Breakfast in the room, Bridal suite, Carpeted, Children's television networks, City view, Cleaning products, Conditioner, Desk, Dining area, Dining table
Wi-Fi available in all areas, Free Internet, Free Wi-Fi
From 03:00 PM
Prior to 12:00 PM
everything was good.
everything was great.
Families with young children
great experiences, smashing facilities great customer service
Families with young children
everything you need in one resort
if your travelling for leisure with family, there will be no reason to leave this place. rooms are spacious and clean. beds a bit too firm and so didn’t find them as comfy. breakfast options unbelievable and dinning options overall are endless. pools are great and waterparks amazing. hotel is extremely busy at any time of year or day and so you don’t often get the personal feel when staying here. but overall would definitely stay here again.
We took the all comprehensive bundle counting the water stop, aquarium and nourishment. Everything was astonishing. The room was spotless and curiously, The beds were comfy and we were cleared out bounty of water each day. The nourishment was delightful. What made it so vital was the staff - they were inviting. Will unquestionably go back.
Treats Us Like Royalty
It was worth staying at the Atlantis- you don't even need to leave the hotel, it includes a beach, an amazing aqua venture water park with thrilling rides and many tasty restaurants. The room was spacious and cleaned twice a day. Refreshments topped up regularly. The water park was also amazing. All staff treated us like royalty. Definitely one of the best hotels I have stayed in. Overall, the hotel is perfect and just needs to maintain the quality of service they provide.
I stayed at the Atlantis the palm hotel, Jumeriah Palm. It was absolutely fantastic! The rooms were gorgeous, very spacious, with stunning views of the palm, Plasma TV, mini bar (which included snacks) and even had an iPod docking station on the alarm clock! The bathroom was huge with wooden panel doors next to the bath, which you can open into the bedroom. There is no need to take a plug adaptor with you, as the rooms have British sockets, and ladies, you don't even need to pack your hair dryer. It is slightly worse for service than other hotels in Dubai, however you need to take into account that service at almost all 5 star hotels in Dubai is much better than you would fine most places and it's newly opened. To be fair, we did get some excellent service in many areas (e.g. Medical staff were brilliant, check in smooth) Not impressed with the bell desk who were terse (unlike every other member of staff who were extremely friendly). We were not impressed to wait over 20 minutes to check out and then another hour to have our luggage taken downstairs - when we inquired when our luggage would be collected, we were told by the bell desk - we have over 500 people check out (so why not enough staff when you are paying top rates??) This was the only irritating area of service - for the most part it was fine.
Another wonderful stay at the Atlantis. Everything from start to finish is just awesome. From the red carpet arrival, to the attentive and helpful reception staff, the porters, room staff, pool and bar staff, restaurant staff and the great atmosphere inside and outside. The food whether it’s buffet style or at one of the fine dining options, takes your breath away, not just with the quality but the choice and knowledge of the restaurant staff. Every member of staff we met would always go the extra mile, their offers of help are always genuine. They are always cheerful and will give you everything you want and more. This was our second trip and certainly will not be our last. Everything was excelent! Imperial club inclueded a lot of free access. 3 times food per a day, everyday entrance to the aquapark, kids club, lost chamber aquarium. Helpful and friendly staff. Luxury place.
This place is awesome! Loads of great rides, relatively short queues and a beautiful beach. Highly recommend the lazy river (it goes on forever!) and the ride that opens a trap door beneath your feet (like sky diving but without having to jump out of a plane). Make sure you plan for a whole day or you will run out of time. They close at sunset. All ride queues are in the shade which is much needed in the heat. Staff at the hotel from the security to the management are some of the best I've come across and would always put themselves out to help. I would like to thank them all as no one stood out from the others and it would be unfair to name just a few when they were all brilliant. I would highly recommend Atlantis and can't wait to go back.
Absolutely Perfect Place
Really great place to stay. The water park is fantastic. Underwater aquarium is much more better than aquarium at Â«Dubai mallÂ». Impossible to get bored. I can't remember anything I didn't like. Absolutely perfect place. It is not cheap but such kind of place can't be cheap.
Stay at the Top of the Palm!
It was like staying in some Underwater Castle from fairy tail. The best beach side and water park in Dubai. Great restaurants with a huge selection of food for any taste but not for any budget. Always crowded. But you can't do anything about it, which is OK until it doesn't affect the quality of their service.
The hotel is located in one of the most beautiful places in the world. Jumeira is an artificial island that has been designed to perfection. The kids club was the climax for our little girl. We all left relaxed and happy at the end of our stay. The hotel rooms were spacious and the customer service was efficient. The hotel could improve on the food. It was really difficult to get something for our daughter who was ten months then. Some of the staff members were a little slow.
Families with young children
I LOVED EVERYTHING IN THE HOTEL EXCEPT FOR THE LEBANESE RESTAURANT THE IMPERIAL CLUB ROOM IS AN EXCELLENT CHOICE FOR THE FAMILY
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